Questions answered.
Everything you need to know about IDORE, our fragrances, and your order.
Each fragrance has a distinct character. Solea is tropical and warm, built around mango and vanilla. Memoire de Rose is deep and floral, led by Damascus rose. Soleil Dream is soft and effortless, centred on peach and white musk. Paloma is fresh and bright, opening with bergamot and citrus.
Not sure which one is yours? The Discovery Set includes all four in 2ml samples.
Solea, Soleil Dream, and Paloma are designed to be worn by anyone. Memoire de Rose leans more feminine in its character, though fragrance has no rules.
All IDORE fragrances are Extrait de Parfum, with a concentration of 30%. This is the highest fragrance concentration available. Richer, deeper, and significantly longer-lasting than Eau de Parfum. You need less, and it stays all day.
Typically 6 to 10 hours depending on your skin type, environment, and which fragrance you wear. Dryer skin absorbs fragrance faster. Applying to pulse points (wrists, neck, inner elbows) extends longevity. Moisturising first helps further.
Yes. No IDORE product is tested on animals at any stage of production. Our formulations are IFRA compliant and safe for skin.
The Discovery Set contains all four IDORE fragrances in 2ml sample vials. Each sample is enough for 2 to 3 proper wears, giving you real time to live with each scent before committing to a full bottle.
Yes. The full price of the Discovery Set is credited toward your first full-size purchase. Use the discount code included in your shipment at checkout.
On any product page, select your size and enter your engraving text before adding to cart. Your text is laser-engraved directly onto the glass bottle. Up to 30 characters, including spaces.
Engraving adds 1 to 2 business days to your order. The result is permanent, precise, and unique to your bottle.
Engraved orders enter production quickly. Contact us within 1 hour of placing your order if you need to make a change. After that, we cannot guarantee modifications are possible.
Engraved bottles cannot be returned unless there is a defect in the engraving itself.
Standard Latin letters (A to Z, a to z), numbers, spaces, and basic punctuation (period, comma, apostrophe, ampersand). Emojis and special characters are not supported.
Standard orders ship within 1 to 2 business days. Delivery within Europe typically takes 3 to 5 business days. Engraved orders require an additional 1 to 2 business days before shipping.
Shipping is €5 within the Netherlands and €7 across the European Union. Orders over €150, which is any two fragrances, ship free. For destinations outside the EU, shipping is calculated at checkout.
Yes. You will receive a shipping confirmation email with a tracking link as soon as your order leaves our facility.
We accept returns of unused, unopened products within 30 days of delivery. Items must be in original condition and packaging.
Engraved bottles and opened fragrances cannot be returned unless faulty. Discovery Set samples are non-returnable.
Email us at info@idore.eu with your order number and the reason for your return. We will send return instructions within 1 business day.
Refunds are processed within 3 to 5 business days of receiving your return. The amount will be credited back to your original payment method. Depending on your bank, it may take a further 3 to 7 days to appear.
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Reach us at info@idore.eu and we will get back to you within 1 business day.
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